Privacy Policy .

RESE Advanced Techlologies Limited Privacy Policy

This privacy policy (the “Policy”) is between RESE (“RESE AFRICA”) and you and constitutes our commitment to your privacy on our website, social media platforms and premises.

Your Privacy Rights
1. This Policy describes your privacy rights regarding our collection, use, storage, sharing and protection of your personal information. It applies to the RESE Africa website rese.africa (the “Platform”) and all applications, services, tools and physical contact with us regardless of how it is accessed and/or used.
2. If you create a username, identification code, password or any other piece of information as part of our access security measures, such information must be treated as confidential, and must not be disclosed to any third party. RESE Africa reserves the right to disable any user identification code or password, whether chosen by you or allocated by RESE Africa at any time if in our opinion you have failed to comply with any of the provisions of these conditions. If you are aware or suspect that anyone other than yourself is aware of your security details, kindly notify us promptly at our e-mail address support@rese.africa.
Consent
1. You accept this Policy when you give your consent upon access to the Platform, or use our services, content, features, technologies or functions offered on the Platform or visit any of our offices for official or non-official purposes (collectively “RESE Africa Services” ).
2. This Policy governs the use of RESE Africa Services by our users and stakeholders, unless otherwise agreed through written contract. RESE Africa may amend this Policy at any time by publishing an updated version on the Platform, or placing such notice at conspicuous points at our office facilities. The updated version will be effective [seven (7) days] after publication.
Your Personal Information
1. The use of the RESE Africa Services requires that we collect information sent to us by your computer, mobile phone or other electronic access device. The automatically collected information includes, but is not limited to, data about the pages you access, computer internet protocol (“IP”) address, device identification or unique identifier, device type, geo-location information, computer and connection information, mobile network information, statistics on page views, traffic to and from the websites, referral uniform resource locator (“URL”), advertising data, standard web log data, still and moving images.
2. We may also collect information you provide to RESE Africa including, but not limited to, information on web form, survey responses account update information, email address, phone number, the organization you represent, official position, correspondence with RESE Africa support services and telecommunication with RESE Africa. In addition, we collect information about your transactions, enquiries and your activities on the Platform or our premises. We may also use information provided by third parties like social media websites. Information about you provided by other websites are not controlled by RESE Africa and we are therefore not liable for how such information is used.
Use of your Personal Information
RESE Africa collects your personal information to give you an efficient, enjoyable and secure customer experience. We may use your information to:
1. provide RESE Africa Services and support;
2. communicate vital information with you through your provided telephone number, email address or other contact details;
3. help operate RESE Africa Services and systems efficiently, and improve its services and develop new services;
4. provide support for RESE Africa Services, and for RESE Africa's internal quality control purposes;
5. provide you with offers and promotions about RESE Africa Services or of other parties that may be of interest to you;
6. enhance your experience with the RESE Africa website, including to save your preference and login information and verify your identity;
7. analyse the use of the RESE Africa website;
8. protect the interests, rights, safety, or property of RESE Africa or others;
9. monitor compliance with and enforce the terms of any agreement with RESE Africa; resolve disputes, collect fees, and troubleshoot problems;
10. trail information breach and remediate such identified breaches
11. manage risk, or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities;
12. detect, prevent or remediate violations of laws, regulations, standards, guidelines and frameworks;
13. manage and protect RESE Africa’s information technology and physical infrastructure;
14. improve the RESE Africa Services by implementing aggregate customer preferences; and
15. measure the performance of the RESE Africa Services and improve content, technology and layout.
Cookies
1. Cookies are small files placed on your computer’s hard drive to enable a website identify your computer as you view different pages.
2. Cookies also allow websites and applications to store your preferences in order to present content, options or functions which are specific to you. Like most interactive websites, RESE Africa’s website uses cookies to enable the tracking of your activity for the duration of a session.
3. Our website uses only encrypted session cookies which are erased either after a pre-defined timeout period or once a user logs out of the platform and closes the browser. Session cookies do not collect information from the user’s computer. They will typically store information in the form of a session identification that does not personally identify a user.
Protection of your Personal Information
1. We store and process your personal information on our computers in Africa. Where we need to transfer your data to another country, such country must have an adequate data protection law.
2. In the event that RESE Africa needs to send your data to a country without an adequate data protection law, we will seek your consent.
3. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the security measures we use include firewalls and data encryption, physical access controls to our data centres, and information access authorization controls.
Sharing of your Personal Information within RESE Africa and Other Operators
1. During your interaction with our website or premises, we may provide other operators with information such as your name, contact details, or other details you provide us for the purpose of performing RESE Africa Services.
2. In doing so, a third party may share information about you with RESE Africa, such as your email address or mobile phone number. By giving your consent to this Policy, you accept that your pictures and testimonials on all social media platforms about RESE Africa can be used for limited promotional purposes by RESE Africa. This does not include your trademark or copyrighted materials.
3. From time to time, RESE Africa may send you relevant information such as news items, offers and promotions. We may also share your personal information in compliance with national or international laws; crime prevention and risk management agencies and service providers.
Security of your Personal Information
1. RESE Africa will always hold your information securely. To prevent unauthorized access to your information, we have implemented strong controls and security safeguards at the technical and operational levels.
2. The RESE Africa website uses Secure Sockets Layer/Transport Layer Security (“SSL/TLS”) to ensure secure transmission of your personal data. You will see the padlock symbol in your URL address bar once you are successfully logged into the platform. The URL address will also start with “https://”indicating a secure webpage.
3. SSL applies encryption between two points such as your personal computer and the connecting server. Any data transmitted during the session will be encrypted before transmission and decrypted at the receiving end. This is to ensure that data cannot be read during transmission.
Data Confidentiality Rights
1. Your information is regarded as confidential and will not be divulged to any third party except under legal and/or regulatory conditions.
2. You have the right to request sight of, and copies of any and all personal information with RESE Africa.
3. While RESE Africa is responsible for safeguarding your personal information entrusted to us, your role in fulfilling confidentiality duties includes, but is not limited to, adopting and enforcing appropriate security measures such as non-sharing of passwords and other platform log-in details, adherence with physical security protocols on our premises, and dealing with only authorized officials of RESE Africa.
Links to Other Websites and Premises
1. Certain transaction processing channels may require links to other websites or organisations other than ours. RESE Africa will not be responsible and has no control over websites outside our domain.
2. RESE Africa does not monitor or review the content of other parties’ websites which are linked from our website or media platforms. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us, and RESE Africa will not be regarded as the publisher of such opinions or materials. RESE Africa will not be responsible for the privacy practices, or content of these websites.
3. RESE Africa encourages our website users to read the privacy statements on these websites.
4. Our website users are strongly advised to evaluate the security and trustworthiness of any other website connected to our website or personally accessed through our website, before disclosing any personal information to them.
5. RESE Africa will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Governing Law
1. This Policy is made pursuant to the Nigeria Data Protection Regulation 2019 and any other relevant Nigerian laws, regulations or international conventions applicable to Nigeria.
2. Where any provision of this Policy is deemed inconsistent with a law, regulation or convention, such provision shall be subject to the overriding law, regulation or convention.